Home User Services

Business Help ButtonRather then publish a long list of products and services that would potentially confuse and not really mean anything to non-technical people we have decided to list some of the fundamental questions that businesses are asking and try to answer them in a way that is more meaningful.  

 

 

 

Click on the questions below to open up the answer to each:

Is your home computer running slowly, running out of space or you think its just too old?

We have seen this problem a number of times where PC's used in the home, maybe by more than one person, seem to be getting to the end of there useful life.  This however is not normally the case.  Where you, or other members of your household, have installed and uninstalled software, installed lots of 'protection' software to keep out the viruses or maybe software to speed up the PC.  All of this just keeps adding to the PC's background work and continues over time to make it slower and slower.  PC's at the moment cost around £500 which in today's environment is not an insignificant amount of money to find, and even if you are fortunate enough to have £500 to buy a new PC, if you don't need to spend this but can instead get your old PC running like new or maybe even better (we can explain this further at a later time), then surely this is a better option.  We can install new disks, more memory and maybe even change the software on your PC so it runs more efficiently, all saving you time and ultimately money.  Just get in touch, we can chat or meet to discuss what it is you would like to be able to do or maybe just listen to what we think you could do and we can go from there...

Are you maying too much for Anti-Virus software or running the risk of not having any at all?

Most people have heard of the treats and potential problems of using the Internet and the need for Anti-Virus and other protection software.  People either see adverts for free software or visit there local PC World and purchase, sometimes very expensive, software to give them the impression that they are now protected.  As you can tell from the lead in statement, this is not always the case.  Plenty of reputable large companies and even some of the Anti-Virus companies themselves offer free of very inexpensive software if you know where to look on there websites and which companies to trust - and of course we do.  With a little time and effort we can speed up your PC, remove the un-necessary software and have installed new, free protection software so we can be sure that your PC is given the best protection possible ensuring its getting updates over the Internet.  Just get in touch, we can chat or meet to discuss what it is you would like to be able to do or maybe just listen to what we think you could do and we can go from there...

Would you like to use your PC or Laptop in a different room, or maybe in the garden?

Pc's are no longer tethered to the Internet because the phone line is in a particular place or room.  With services like wireless or being able to connect your PC using your homes existing cables you can now use your computer anywhere you wish.  We can install many options which give this flexibility so just get in touch, we can chat or meet to discuss what it is you would like to be able to do or maybe just listen to what we think you could do and we can go from there...

Would you like to be shown how to buy things on the Internet or how to better use the software on your computer?

Most people use Microsoft Office for letters, spreadsheets, databases or Email or maybe you use editing software to create graphical flyers, adverts or images.  However some people have never had an opportunity to get to learn these packages or are starting for the first time with a new PC.  These days it does seem that people have to just get on and give it a try, but others are not always so confident.  We can organise anything from an informal look over your shoulder while we give you pointers or advise right through to formal tailored training, but this is dependent on what you need and how you want to be taught.  Some people prefer an informal session where we can demonstrate how to use the Internet, how to buy items from online stores or maybe set-up some templates for them to write Emails and letters where more advanced users may want to have a training manual to look back over when we have gone to remind them of the training sessions, but this is all up to you.  Just get in touch, we can chat or meet to discuss what it is you would like to be able to do or maybe just listen to what we think you could do and we can go from there...

Want to be able to see and hear friends and family from all over the world, or maybe just in the next town, using your computer for free?

The Internet has changed many things but one of the most fundamental is how we communicate with each other.  We still use our phones significantly, but to all abroad or even call people in the next town for long periods of time can run up large bills.  Using your computer you can speak and see your friends and family using freely available software which we can install and set-up for you not forgetting we can show you how to use it.  Just get in touch, we can chat or meet to discuss what it is you would like to be able to do or maybe just listen to what we think you could do and we can go from there...

Do you have an older PC that your son, daughter or other member of your family could use if it could be rebuilt without a huge cost?

When people get new PC's the old one often finds its way to the tip.  These could be better used and recycled by you.  Having the PC rebuilt with new software would allow another member of your house to have their own PC, maybe using this for study and homework or maybe solving the problem of having to wait to use the main computer.  This does not need to be costly and certainly would be significantly cheaper than buying a new one.  Free software and protection could be installed bringing the PC back to life.  Another service that we often undertake is to ensure the PC's stored information (possible credit card information, personal photo's and account details) are deleted so that they can not be recovered.  Deleting them and emptying the recycle bin (oh dear maybe we strayed into tech speak there for a brief moment) is not enough to ensure the information is removed from the computer.  Just get in touch, we can chat or meet to discuss what it is you would like to be able to do or maybe just listen to what we think you could do and we can go from there...

End FAQ

 

For a more comprehensive or slightly more technical idea of what services we can provide, take a look at the sub headings under 'Home User Services'.

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